Welcome to the Retail Selling Skills eCourse

Ensuring all available sales opportunities are maximised

This eCourse aims to provide you with the knowledge and understanding of the retail selling process. It focuses on the techniques used for identifying and meeting the needs of customers in retail businesses.

Available Now !


Enrol now

Let’s Get Started !

145.00Add to cart

Commencing February 2021

Location :         Online

Accreditation :  ATHE

Price :               €145

Download PDF

Online learning

Delivered via our e-learning platform any time any place.

Highly rated

Our business customers come back to us time and again

Accredited course

Fully accredited by Awards for Training and Higher Education (ATHE)

Learn at your pace

Fit your learning around your lifestyle

Quality of learning

Full-time tutors who have attended world-class universities.
RSS-- Picture 1.3ifgekdekp37pg8a

12 hours of study required (approximately)

5 learning topics

About the course

This eCourse requires approximately 12 hours of study.

There are five learning topics:

  1. Opening a Sale
  2. Establishing a Customer’s Needs & Wants
  3. Presenting and Matching Products & Services
  4. Handling a Customer Objection
  5. Closing a Sale


Retailing is an intensely competitive sector. Today’s consumers are spoiled for choice, with retail stores of all sizes, in various convenient locations. Nobody forces consumers to use any one retailer – they make their own choice. So, consumers hold the power in the relationship. However, without a customer, a retail store goes out of business!
RSS-- Picture 2.3ifgekdekp37pfx0

Other course information

Who is the course suitable for?

This eCourse is suitable whether you are new to the retail sector or you wish to upskill yourself within your current retail role, or one you aspire to! You have access to your course 24 hours a day, seven days a week, 365 days a year, making learning work for you, at a pace and time that suits you.


How you are assessed

When you have completed your eCourse, take the on-line assessment to test and validate your new knowledge! Once successful, you will receive an ATHE Endorsed Programme Certificate in Retail Selling Skills from South East College of Further Education & Training.


Who developed the course?

This eCourse; Retail Selling Skills was designed and developed by Susan Madden. Susan holds an MSc in adult education and has over 30 years experience and expertise in designing, developing and delivering retail courses.

Read what our clients say

Why South East College?

98% of students agree “Training was relevant to my need” with 66% strongly agreeing
97% of students agree “Training was delivered to a high standard” with 82% strongly agreeing
100% of students agree “Participation/interaction was encouraged” with 77% strongly agreeing
94% of students agree “I can apply the skills/knowledge that i learned” with 68% strongly agreeing
97% of students agree “I would recommend this training to others” with 71% strongly agreeing

Enrol now

Let’s Get Started !

145.00Add to cart

Location :         Online

Accreditation :  ATHE

Price :               €150

Download PDF