“We’ve been fortunate enough to work with Southeast College for over a year and a half where Susan has successfully delivered our GROW Management Development Programme. The purpose of this bespoke course was to upskill our Managers on how to effectively coach their teams and deliver feedback on a consistent basis using the necessary tools provided by Susan. To date, we’ve successfully enrolled over 20 members of our management team on this programme which has transformed our colleagues experience with the hotels as our Managers are now equipped with both the skills and knowledge to deliver this within their departments. The GROW model has now formed part of our culture and we look forward to working with Southeast College for the foreseeable.”

Patrick Scott S.HR Manager | Grand Hotel Malahide and the Marine Hotel Sutton